Download a trial version – full functionality
Are you looking for an efficient IT resources and processes management tool?
THEY TRUSTED US
MODULES
Get to know our system
Are you looking for an efficient IT resources and processes management tool? Choose the largest Polish IT service management/service desk system.
1,500 Polish companies and offices have already put their trust in us.
Download the demo
30-day test period, full functionality, installation by our experts, our own test environment, technical support, dedicated training.
Order a presentation
During the presentation, we will answer all your questions. You will see how the ITManager system can facilitate your work and streamline your daily IT activities.
Download Automation Module for Free
ITManager system automation module is a response to the current requirements of IT teams.
FUNCTIONALITIES
Multiple functionalities
that make work pleasure.
Computer and software configuration database
Automatic inventory of the registered workstations hardware and system configuration. With automatic configuration changes analysis and current parameters readout, administrators can be alerted on the irregularities discovered.
Software legality management
Installed applications readout and hard disk drives content analysis enables precise identification of the installed software. Combined with purchased licenses inventory, it enables the system to perform an internal software legality audit.
Remote management and automation
With remote workstation connection by desktop takeover and LAN/WAN file transfer, the administrator can manage backups, as well as scripts and programs installation throughout the entire organization.
Resource management
System zone enables central management of your resources. With a built-in wizard,
you can create any resource type, describe it with the attributes required,
and link it to any other object. The inventory taking process
is supported by a dedicated mobile devices app.
ServiceDesk
Incident managements, problem management, knowledge base management, and SLA management are the system components that allow you to organize the IT teamwork and implement the best ITIL practices. A modern, responsive web interface provides a simple way of registering and handling tickets.
Communicator
Secure, efficient, and encrypted inter-organizational communication is made possible by a built-in messenger. Users can send text messages, make audio-video calls, share screens, and make conference calls.
LAN network monitoring
Better security, with periodical LAN scanning with discovered devices analysis. SNMP provides information on printers and network devices. Network traffic
and devices relationships are also analyzed in a form of a network map.
Access Management
Handling requests that require decision-makers approval, e.g. granting access to IT systems (with GDPR procedures support), employee recruitment, or hardware purchases.
Users monitoring
Employee activity information readout. Full overview of logins, applications launched, data copied,
websites visited, as well as printout analysis. Blokada i nadzór napędów wymiennych wraz analizą kopiowanych danych.
BENEFITS
What you get
Are you looking for an efficient IT resources and processes management tool? Choose the largest Polish IT service management/service desk system.
Security
Protection against unauthorized illegal software installations. Personal data and information protection against leaks.
Cost Efficiency
Excellent price-performance ratio. Making optimal use of the existing infrastructure, without overpaying for the unused capacity.
Quality
IT resources planning and management business goals completion support.
Growth
Greater IT department efficiency and performance with automation and centralized management.
Flexibility
Functionality can be matched to the specific customer’s requirements.
Made in Poland
Designed and developed by experienced software architects, with Polish legal and organizational order in mind. Professional Polish language support.
References
1,500
Polish companies and offices
have already put their trust in us.
ITManager system, when deployed, is an efficient and simple to administer solution to centrally manage the IT infrastructure. We have also had positive experience with the technical support services and administrators maintenance and update help provided.
When choosing the central IT infrastructure management system, the decisive factors were many years of experience of the developer, the software functionality, and simple and convenient administration. Based on that, we can recommend ITManager system, as it significantly streamlined our work.
The deployment allowed for significant time savings. With services and processes standardization, we can leverage more good practices for infrastructure management in the future. It is also worth stressing that ITManager developer actively expands the system based on the customers’ needs, including ours.
In retrospect, we can confirm that we are satisfied with the use of ITManager. The system also works well as a tool that supports remote work organization, guaranteeing continuous work of the Office and increasing the employees’ comfort of work. It allows administrators to solve both common and unusual problems, including remote installation or repair without extending user privileges. . System sprawdza się również jako narzędzie wspierające organizację pracy zdalnej, gwarantując ciągłość pracy urzędu i zwiększając komfort pracy pracowników. Umożliwia administratorom rozwiązywanie problemów codziennych i „niecodziennych”, m.in. zdalną instalację czy naprawy bez konieczności rozszerzania uprawnień użytkownikom.
The ability to support users remotely is a key functionality of the implemented system. The specific nature of our business, with business units dispersed over such a large area, does not allow us to have a physical presence of the IT department and to ensure the availability of qualified specialists on site.