LAN network monitoring

How it works

1. Scanning:

a) a capability to configure an unlimited number of subnets, specifying the range or the network address and mask for the scanning process;

b) device discovery and recognition; device availability and type determination:

• computer workstation (ITM agent installed),
• printer (with SNMP),
• network device, e.g. router, switch (also with SNMP),
• manual device type determination, e.g. UPS, switchboard;

c) basic device network information synchronization:

• device type,
• DNS and/or NetBIOS name,
• IPv4 address, MAC address, manufacturer (applies to the network interfaces),
• physical network interfaces, available TCP network services;

d) TCP network services scanning;

e) printers and network devices information collection via SNMP (switches, routers):

• model, location, description,
• number of pages printed in black and white/color,
• toner/ink level status,
• physical network interfaces, devices connected to the physical switch or router ports (port mapping).

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2. Alerts:

a) defining actions executed for the triggered alerts (events): e-mail, SMS, pop-up notification, speech;

b) low printer toner or ink level (less than x%);

c) new network devices detected or recognized (periodical check);

d) no ping response from the device (for the last x requests or x minutes);

e) no TCP network service response (for the last x requests or x minutes);

f) SNMP counter limit (version 1, 2, or 3 with authorization and/or encryption):

• the alert (event) trigger threshold value must be specified;

g) WMI counter limit (e.g. available disk space, RAM or CPU usage):

• the threshold value must be specified as well;

h) schedule: actions executed according to the schedule;

i) change of devices connected to physical switch/router ports;

j) alerts history.

3. Monitoring:

a) device status, TCP network services, SNP or WMI counters.

4. Reports:

a) printing cost analysis;

b) toner/ink level analysis;

c) total network traffic for individual devices.

5. Graphic Representation:

a) managing an unlimited number of device visualization panels;

b) freedom of device positioning within a panel and drawing relationships between objects;

c) custom panel background color/image, size of icons/connections between devices, and detail displaying;

d) network infrastructure map generation;

e) network traffic visualization on individual ports of network devices.

6. Other:

a) device management via http/https/SSH/Telnet;

b) resource inventory of devices (allows for specifying additional attributes and creating relationships):

• associating a device with an existing resource;

c) remote installation of the * .msi file is possible for both in- and off domain devices.

How to turn on a computer over the local network using ITManager console (Wake on LAN)

Use the Wake on LAN (WoL) function

ITManger system administration console allows you to send a PC wake-up command for each registered ITManager agent. A window containing information about the computer’s available network interfaces (IP address and MAC address) will be displayed. After selecting the target network interface, ITManager will send a wake-up command. We can see the effect of this action in the registered agents list. After a short while, an active agent will appear on the list.

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The WoL command is one of the functions included in the ITManager system Automation module. It is commonly used to automatically activate a workstation by a remote application installation task.

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